Shipping policy

Standard Shipping

Cost:

  • €2.99 / $3.49 / 4.99 CAD / 4.99 AUD / 25 CNY

Free standard shipping on orders over:

  • €50 (Europe)
  • $60 (USA)
  • 100 CAD / 100 AUD / 500 CNY

Availability:

  • Available for all products
  • Available worldwide
  • Shipped from our international fulfillment center

Standard delivery times apply (see below).

Delivery Times

Estimated delivery windows by region:

  • Europe: 7–14 business days
  • USA: 7–14 business days
  • Australia: 7–14 business days
  • Asia: 5–10 business days
  • Rest of World: 10–20 business days

Please note:
These are estimated delivery ranges, not guaranteed timeframes. Actual delivery times may vary depending on customs processing, local couriers, holidays, or remote destinations.

Order Processing

  • Orders are processed within 1–2 business days
  • Once your order ships, you will receive a confirmation email with tracking information

Duties & Customs

For international shipments, local customs authorities may apply:

  • import taxes
  • customs duties
  • handling or clearance fees

Please note:

  • These fees are not included in product or shipping prices
  • They are the responsibility of the recipient
  • Charges vary depending on destination country and order value

If customs requires payment before delivery, please follow their instructions.

If a package is returned due to refusal to pay customs fees, shipping costs and production costs are non-refundable.

We recommend checking with your local customs office for more detailed information before placing an order.

Shipping Method

All orders are shipped via our trusted fulfillment partner Tapstitch, using:

  • Special Line shipping for international deliveries