Return – Withdraw from contract

You can withdraw from your purchase within 14 days of receiving your order, without giving a reason. Fill in the form below and click „Confirm withdrawal“. You will receive a confirmation email right away.

Please noteYou send the item(s) back yourself and pay the return shipping costs (except for damaged or wrong items – then we cover the shipping). You'll find the return address after submitting this form. Your refund is issued once the items have arrived or you've sent us proof of shipping.
1

Your details

Please enter your name.
Please enter a valid email address.
Please enter your order number.
Your order is only shown if email and order number match. The search can take up to a minute.
2

Which items do you want to return? *

Enter your email and order number above and click „Find my order“. Your items will then appear here.

3

Reason for return (optional)

By clicking „Confirm withdrawal“ you withdraw from the contract for the selected items. Fields marked * are required.